Nantan City (hereinafter referred to as "the City") may handle personal information of customers and other individuals (hereinafter referred to as "customers, etc.") when providing information and other services to customers using the City's services.

The City deeply recognizes the importance of protecting the personal information of its customers and others, believing that sound relationships with them cannot be maintained without such protection. To further build trust with our customers and others, the City hereby establishes the following Privacy Policy (Basic Policy on Personal Information Protection; hereinafter referred to as "this Policy").

2. Our city will collect and use the personal information of customers and others for the following purposes.

1. (1) To provide personal information obtained through reservations, inquiries, and other communications to the lodging facility.
2. (2) To build a tourism DMP (Data Management Platform) that integrates information on lodging travelers and others in the Nantan City, Kyoto Prefecture (hereinafter referred to as "Nantan City") area.
3. (3) For the marketing activities of the city's tourism industry as a whole
4. (4) To implement the City's programs and services (hereinafter referred to as "the Services, etc.").
5. (5) To improve and enhance the content of this service and other services, or to develop new businesses and services.
6. (6) To provide information about updates to this service, campaigns, and other services offered by the city (including sending emails, flyers, and other direct mail).
7. (7) To contact you as necessary regarding maintenance, important notices, etc.
8. (8) To respond to your opinions, inquiries, etc., regarding this service (including performing identity verification).
9. (9) To report usage status of this service and other services to customers and other parties
10. (10) To request your cooperation in surveys, interviews, or other inquiries regarding this service, to invite you to participate in various events, or to report the results thereof.
11. (11) To investigate and analyze usage history and other data related to this service, and to use the results for improving and developing this service and for advertising purposes.
12. (12) Providing personal information to participating businesses and other entities for events hosted by the City based on the consent or application of customers and others.
13. (13) To identify users attempting to use this service or other services for fraudulent or improper purposes and to deny them access.

3. The City will not provide customers' personal information to third parties without consent, except in the following cases:

1. (1) When necessary to protect human life, physical safety, or property, and obtaining consent from the customer or other relevant party is difficult.
2. (2) When it is particularly necessary for the improvement of public health or the promotion of the sound development of children, and it is difficult to obtain the consent of customers or other parties.
3. (3) When cooperation is necessary for a national agency, local government, or their entrusted agent to perform duties prescribed by law, and obtaining consent from customers or others could potentially hinder the performance of such duties.
4. (4) Other cases permitted by law.

5. The City may share personal information of customers and others within the following scope and for the following purposes.

〈Scope of Shared Personal Information〉
Name, address, gender, date of birth, phone number, email address, travel purpose, accommodation fee, fee plan name, and other personal information provided to the city.

7. Contact Point for Inquiries Regarding the Handling of Personal Information